User Roles

Administrator

An administrator is the super user with all the available authorizations.

Manager

A manager has all the administrator rights for a specific office, when the company has only 1 office, the manager has the same privileges as an Administrator

Dispatcher

A dispatcher is the person managing the day- to-day operations related to orders and dispatching. He/she is authorized to manage orders and to dispatch them to drivers.

Driver

A driver is the mobile application user who has access to assigned orders, to sign PODs on a mobile device and information about the location of the orders.

Accountant

An accountant is authorized to read all the orders, manage rates, manage invoices and print checks.

Customer

Customers can place new orders and view the history of their orders. They can also receive notifications when their orders are dispatched for delivery.

Login

YES

YES

YES

YES

YES

Manage Users

YES

ORDERS

View all the orders

YES

YES

YES

View dispatched orders

YES

YES

YES

YES

View their order

YES

YES

YES

Create order

YES

YES

YES

Update order

YES

YES

Complete a dispatched order

YES

YES

YES

Sign POD

YES

YES

YES

Duplicate orders

YES

YES

Audit orders history

YES

Email POD to client

YES

YES

INVOICES

Manage Invoices

YES

YES

CHECKS

Manage Checks

YES

YES

REPORTS

View reports

YES

OTHER

Manage Cities

YES

YES*

Manage Customers

YES

YES*

Manage Drivers

YES

YES

Manage Equipment

YES

YES

Manage Equipment Type

YES

YES

Manage Expenses

YES

YES*

YES

Manage Legs

YES

YES

Manage Rates

YES

YES*

YES

Manage Settings

YES

Manage Shippers/Receivers

YES

YES

Manage Taxes

YES

YES

Manage Terminals

YES

YES*

Manage Website Content

YES

Manage Zones

YES