Getting Started

Quick steps

This section explains how to get up and running with UTX Freight highlighting the basic needs to create your first Order.

Create your first customer

All the orders in UTX Freight are placed on behalf of a contact Person from a Customers list, therefore the first step is to create the Customer company and invite a contact.

  • From the left menu, select Customers
  • Click on the Add a new customer button on the top right
  • Start by entering the company name which is the only required field
  • Click on Save Changes
Creating a customer

Creating a customer

Add a contact person

Once you have your first Customer created, you need to invite a contact Person for this Customer. Orders will be associated with those contacts and they will be the ones receiving notifications.

  • From the left menu, select Customers
  • Using the top filter, find your Customer by typing the company name
  • Once the results show up, click on Add Person
Search for customer and Add a person

Search for customer and Add a person

When you add a new Person to the system, they will automatically receive an invitation email and they will be able to add new Order. You can skip this step by entering a dummy email address, using for example customer_name+1@utxfreight.ca. You can always change this later.

  • Fill up the basic user information such as First name, Last name and Email and you are ready to go.
Add new person to the Customer

Add new person to the Customer

Create your first Order

Once you enter your Customer and a contact Person, you can move ahead and create your first Order.

  • From the left menu, select Orders
  • Click on Create a new Order
Create a new Order

Create a new Order

The create new order has many options, let's create an Container Import to start, the following fields are required and must be supplied:

  • Customer
  • Order Type
  • Pickup Terminal
  • Delivery Address
  • Container Number
Create new Import Order form

Create new Import Order form

Next Steps

Once the information is entered and the order submitted you will be ready to proceed with the next steps.

  • Scheduling an appointment
  • Tracing the shipment
  • Assigning Drivers
  • Dispatching the order
  • Delivering and accepting a signature
  • Completing the order
  • Invoicing
  • Getting paid
Type to search, ESC to discard
Type to search, ESC to discard
Type to search, ESC to discard